Commercial Building Inspector Training
COURSE OUTLINE:
Day 1, Friday:
Brief History of the Industry
In order to know where we are and where we are going, it’s important to know how we got here. This course reveals important aspects about the evolution of the profession.
Entering the Commercial Inspection Business
It takes desire, knowledge, and a proven business system to be successful in this profession. This course provides the tools! Module C-Addressing Key Issues
It takes desire, knowledge, and a proven business system to be successful in this profession. This course provides the tools!
- Business and Personal Objectives
- Qualifications and Resources
- Commercial vs. Residential
- Choosing your Market
- A Good Business Plan
The Commercial Client
Sophisticated; businesslike; professional. The Commercial client is easier to deal with than the residential client, or are they? The Commercial client is also intelligent, cunning, a shrewd communicator and negotiator-be prepared!
- Client Needs
- Expectations
- Value Perceived
- Scope of Services
- Proposals, Contracts
- Written Report (value perceived for fee paid)
Selling a Commercial Inspection
The ability to sell this unique product requires special skills, which the course will cover. These skills are critical to your success in the Commercial Inspection Business
- Policy (image, quality, and scope of services offered)
- Source of Leads
- Taking an Order (telephone, bid, requests, and more)
- Pricing a Job (cost of sales + overhead and profit)
- Proposals and Contracts
Inspection Procedures using the “Team Approach”
It took the course creator 27 years and 50,000 reports to develop this method. You will have basic knowledge necessary to use the method at completion of this course.
- The Team-Captains, Employees, Consultants
- Pre-Inspection Interviews, Maintenance and Management
- The Inspection Checklist
- Data Collection, Compilation Methods
- Coordinating Consultants and Others
Day 2 Saturday:
Basic Building Components-descriptions, problem identification (an overview)
Although the course is not intended to provide the technical knowledge necessary to inspect all aspects of each major component, the course does provide the guidelines for defining components and identifying problems of each using fee paid consultants.
- Sitework
- Building Exterior
- Roof
- Structure
- Foundation
- Building Interior
- HVAC
- Electrical
- Plumbing
- Elevators and Other Components
Commercial Reports
The completed, narrative report, customized to a specific client, should be a work of art, effectively articulating the subject property. Repeat business is contingent upon your image. Poorly prepared reports can come back to haunt you!
- The Basic Function (what it is, isn’t)
- Style-effective written communication
- Semantics (as a legal document)
- Components-Cover letter, Introduction
- Summary, Body, Disclaimer, Appendix
- Major Repair Cost Estimating
Course Summary-Marketing
This course will outline the marketing steps necessary to begin a commercial inspection business today.
- Markets Defined
- Methods of Marketing
- Today-What’s Hot and What’s Not
Day 3, Sunday:
Commercial Electrical
- Typical voltages encountered with single and three phase
- Delta and Y connected systems, three and four wire
- Services
- Transformers
- Working clearances, dedicated space and egress
- Wiring methods
- Grounding and GFPE equipment
- Suspended ceilings
- Examples from many commercial inspections